Terms & Conditions

 

About Us
Little Star Creations is a division of Holland Publishing PLC which is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at comments@littlestarcreations.co.uk

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. Wherever you are shopping from, place your order and your credit card company will convert the transaction to your own currency. We accept Visa, Mastercard and Maestro. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.
Any copying (except for your own personal use), reproduction, lending or hiring is prohibited and will constitute an infringement of copyright.

Shipping And Handling
A standard handling and shipping charge is rendered depending on location regardless of the size of the order.
Appropriate packaging is used to ensure the safe delivery of your order.

Delivery Schedule
We deliver your order right away and are usually in stock of all the items shown on the website. We will normally dispatch UK orders within 2 business days, and overseas orders within 3 business day, however please allow up to 28 days for delivery.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble money back guarantee.

Reaching Us
If you need to reach us, please email us on comments@littlestarcreations.co.uk, alternatively, you can call on +44 (0)20 8498 7227 or fax us on +44 (0)20 8551 1266 or write to us at Little Star Creations, 18 Bourne Court, Southend Road, Woodford Green, Essex IG8 8HD United Kingdom.

Privacy Policy
Holland Publishing does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Remittance Terms
Payment with order by credit card or sterling cheque drawn on a UK bank.